How do you describe Customer Service on a Resume
When applying for a customer service job, it is essential to emphasize your relevant experiences and abilities in your resume. A well-written resume can make significant difference in obtaining the job you’re looking for. Here at Mackay Resume, we specialize in resume writing to help you stand out from your competitors. In this post, we’ll give you tips on how to talk about customer service in a resume.
- Use action verbs. When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and achieved outcomes.
- You should include specific job responsibilities and responsibilities. Be clear in describing your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the team of customer service representatives and took care of complaints from customers."
- Offer metrics: Include relevant metrics like customer satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience that are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before uploading it to ensure it’s error-free. If you require assistance, consider seeking professional help by contacting Mackay Resume.
With these suggestions, you can create a resume for customer service that effectively highlights your relevant experiences and capabilities. Be sure to modify your resume to fit the job you’re applying for , and make sure you proofread it prior to submitting it. Mackay Resume can also assist you in creating a successful resume that displays your capabilities and work experience.
