How to present Customer Service on a resume
When trying to get a customer service job, it’s important to showcase your relevant experiences and abilities on your resume. A well-written resume can make huge difference when you apply for the job you’re looking for. Here at Mackay Resume, we specialize in providing resume writing services to ensure that you stand out the competition. In this article, we will discuss tips on how to talk about the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and have achieved results.
- You should include specific job responsibilities and responsibilities. Be clear in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed a team of customers service reps and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Tailor your resume: Tailor your resume for the job you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. making it available to ensure it’s not erroneous. If you require assistance you can seek help from a professional at Mackay Resume.
If you follow these guidelines by following these guidelines, you can build your own customer service resume which effectively highlights your relevant experience and expertise. Make sure to adapt your resume to the specific job that you’re applying for and ensure that you have it proofread before you submit it. Mackay Resume can also assist with the creation of a strong resume that displays your capabilities as well as your experience.
