How to present Customer Service on a resume
When seeking a customer service job, it is essential to list your relevant qualifications and experience on your resume. A professionally written resume can make a big difference in getting the job you’ve been hoping for. Here at Mackay Resume, we specialize in providing resume writing services to assist you in standing out the crowd. In this article, we’ll discuss tips on how to convey customer service on a resume.
- Use action verbs in explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed an entire team of customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics such as customer satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% through effective methods for problem solving."
- Tailor your resume: Tailor your resume according to the customer service position you’re applying for. Include the relevant skills and experience that are relevant to the position.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. you submit it to ensure it’s error-free. If you require help look into professional help at Mackay Resume.
With these suggestions, you can create a resume for customer service that effectively highlights your relevant experiences and abilities. Make sure to customize your resume for the job you’re applying for , and make sure you proofread it prior to submitting it. Mackay Resume can also assist you in creating an effective resume that showcases your skills as well as your experience.
