How to present Customer Service on a resume
When trying to get a customer service position, you must be sure to highlight your relevant expertise and experiences in your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. In Mackay Resume, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we will explain how to describe customer service on a resume.
- Utilize action verbs: When discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in customer service work and achieved outcomes.
- You should include specific job responsibilities and responsibilities. Be specific when describing your service experience. Instead of using the phrase "worked in customer service,"" you should say "managed the team of customer service reps and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction rates to prove your contribution. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Create a custom resume by tailoring your resume to fit the job you’re applying for. Highlight your skills and experiences that are relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you require assistance you can seek help from a professional through Mackay Resume.
By following these tips that you will be able to craft your resume for customer service that effectively highlights your relevant experiences and skills. Remember to make your resume specific to the job that you’re applying for and make sure you proofread it prior to submitting it. Mackay Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.
