How do you describe Customer Service on a resume
When trying to get a customer service job, it is essential to highlight your relevant knowledge and experience in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve always wanted. Here at Mackay Resume, we specialize in offering professional resume writing services to help you stand out from the rest of the applicants. In this article, we will give you tips on how to describe the quality of service you provide on your resume.
- Utilize action verbs when discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in your work with customers and have seen results.
- Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of declaring that you "worked in customer service," mention that you "managed a team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Tailor your resume: Tailor your resume according to the job you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
- Proofread and seek professional help You should proofread your resume prior to sending it out to ensure the resume is error-free. If you need assistance you can seek help from a professional with Mackay Resume.
With these suggestions and guidelines, you can write a resume for customer service that effectively showcases your relevant experience and skills. Make sure you make your resume specific to the specific position you’re applying to and ensure that you have it proofread before you submit it. Mackay Resume can also assist in creating a professional resume that showcases your talents and experiences.
