How to Describe Customer Service on a resume
When seeking a customer service job, it’s essential to showcase your relevant experiences and abilities in your resume. A well-written resume can make the difference in getting the job you want. We at Mackay Resume, we specialize in writing resumes to make you stand out from the crowd. In this article, we’ll discuss tips on how to describe customer service on a resume.
- Utilize action verbs when you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and have seen results.
- You should include specific job responsibilities and responsibilities. Be clear when you describe your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed a team of customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant indicators such as satisfaction rates to prove your contribution. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Ask for professional help and proofread You should proofread your resume prior to uploading it to ensure the resume is error-free. If you require help you can seek help from a professional by contacting Mackay Resume.
If you follow these guidelines, you can create an effective customer service resume that effectively showcases your relevant experience and abilities. Be sure to modify your resume to fit the specific job you’re applying for , and check it for errors before submitting it. Mackay Resume can also assist with the creation of a strong resume that displays your capabilities and experience.
