How to write a Customer Service Resume
An effective customer-service profile or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume or CV and a professional cover letter, in addition to a professional LinkedIn profile, could make a a big difference in getting an interview. At Mackay Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to make one standout from your others. In this article, we will go over how to describe customer service in a resume or CV, highlight your customer service abilities on a CV or resume and offer tips on how to write about customer service capabilities.
How do you describe the quality of service you provide on your resume or CV:
When describing your customer service experience, emphasize specific roles and tasks. Utilize action verbs like "assisted," "resolved," or "responded," to describe your tasks. In addition, you should include any pertinent metrics, such a the percentage of satisfaction with your customers, to prove your effectiveness.
How do you display customer service abilities on a resume:
Alongside describing your experience, you need to mention specific abilities that are applicable to customer service, such as communicating and problem-solving skills. Include any relevant training or certifications that you have, for instance, a client service course or a certificate from a specific customer support software.
What should I write about when it comes to customer skill in customer service?
When writing about customer service skills, focus on the most important and relevant abilities for the job you’re applying for. For instance, if the job demands a lot phone contact, make sure you highlight your experience and skills in customer service via phone.
How do I record my personal experience as a customer?
When writing about your customer service experience, provide specific examples and quantify your accomplishments. For instance, instead writing "Helped customers with their inquiries," say "Assisted an average daily 50 customers with their inquiries, resulting in a 90% percent satisfaction."
If you follow these guidelines that you will be able to craft your customer service resume CV, cover letter and LinkedIn profile which showcases your skills and experience which makes you a great applicant for positions in customer service. Make sure not to proofread the resume, CV and cover letter prior to making it available for submission. Also, consider asking for help from a professional Mackay Resume if you need assistance.
